Shipping Policy | Elvoro - UK & US Delivery

SHIPPING POLICY

Thank you for shopping with Elvoro (www.elvoro.me.uk). This page explains where we ship, how long delivery takes and what it costs.

WHERE WE SHIP
We ship to customers in the United Kingdom and the United States. We do not currently ship to other countries.

PROCESSING TIME
Orders are processed within [1-3] working days after payment is confirmed. Working days are Monday to Friday, excluding public holidays. You will receive an email with tracking information once your order has been dispatched.

DELIVERY TIMES
United Kingdom: [2-3] working days after dispatch
United States: [3-7] working days after dispatch

These times are estimates. Delivery can take longer during busy periods such as Halloween, Black Friday and Christmas, or because of events outside our control.

The exact shipping cost is shown at checkout before you pay.

ORDERS WITH MORE THAN ONE ITEM
Some items in a single order may be sent from different locations. If this happens, your items may arrive in separate parcels on different days. You will not be charged extra shipping for this.

TRACKING YOUR ORDER
When your order ships, we will email you a tracking number and link. Tracking details can take up to [48 hours] to update after dispatch.

CUSTOMS, DUTIES AND TAXES
Orders shipped to the United States may be subject to import duties or taxes charged by the customs authority of your country. These charges are your responsibility and are not included in our prices or shipping fees.

INCORRECT ADDRESSES
Please check your shipping address carefully before you place your order. We cannot be responsible for orders delivered to an incorrect address that you entered. If you notice a mistake, contact us as soon as possible at [helloelvoro77@gmail.com] and we will try to correct it before the order is dispatched.

LOST, DAMAGED OR DELAYED PARCELS
If your parcel has not arrived within [7] working days of dispatch, arrives damaged, or is missing items, please email us at [helloelvoro77@gmail.com] with your order number and, for damaged items, a photo. We will work with you and the carrier to fix the problem.

CONTACT US
Questions about your delivery? Email us at [helloelvoro77@gmail.com].

Last updated: [25/9/2026]